Changelog

What's New

Help Center

A fully searchable library of step-by-step guides covering everything from building your first itinerary to managing invoices and payments. Browse by collection or search using natural language to find exactly what you need.

Visit the Help Center: help.itrvl.com

Trivi AI Support Agent

Meet Trivi, your new AI-powered support assistant built right into itrvl. Trivi is trained on our full knowledge base and months of real support conversations, so it can answer most questions instantly. Just open the support widget and type your question.

If Trivi can't fully resolve your issue, the conversation is automatically handed to a member of the itrvl support team.

In-App Support Widget

A support widget is now available on every page inside itrvl. Click the chat bubble in the bottom-right corner to access:

• Home tab with quick links and featured content

• Messages tab for live conversations with Trivi and the support team

• Help tab to search and browse help articles without leaving itrvl

• Changelog tab to stay up to date on product updates (like this one)

For a full walkthrough of everything the widget can do, check out our guide: How to use the Help Center and support widget in itrvl.

Changelog

You're reading it! From now on, all product updates, new features, and improvements will be posted here. Subscribe to get notified when we ship something new.

Why This Matters

Instead of searching through Slack threads or waiting for a reply, you now have three instant support paths: search the Help Center, ask Trivi, or start a conversation with the team. All from the same widget, on every page, at any time.

We will continue adding new articles and training Trivi on new content as the platform evolves. If you have suggestions for topics you'd like covered, let us know through the support widget.